Never ever ever buy a phone from Quick Mobile Fix. I purchased a second hand iPhone for the appropriate price and when I received it, the audio jack didn't work and the video camera recorded a wobbly picture. I contacted the support team immediately and they explained that I would have to return the phone and wait up to 10 days before they would decide if I would be issued a replacement phone. I returned the phone by post and luckily sent it registered post as even though they received the phone and signed for it 8 days ago, they never acknowledged it had been received. They have completely ignored all of my emails since the time I returned the phone and the phone number just rings out or the on hold music plays indefinitely. I waited on hold today for over an hour and no answer. I've now reported the company to my bank as a fraudulent transaction! These guys are a complete sham! DO NOT BUY FROM THEM AT ANY COST!!!