I bought a phone last month, waited the full amount of time only for the phone to arrive and keep switching off. Contacted QMF and got some advise on things I had already tried. Sent it back, took nearly two weeks with no response. I eventually contacted them and the phone was apparently fixed and I was getting it posted. It arrived the next day and the phone switched off 2 out of my first three calls. I personally would NOT recommend getting a phone from this company. I have now contacted them to get my money returned but have had no response and the phone rings out. Just be aware you may have issues