Shocking Customer Service. Chose to use this company over many others on a compare site as it stated 24hr pay out! What a joke! Sent 2 Iphones (30/08), both were delivered 31/08. Heard nothing so I chased 04/09 to be advised that I was sent offers 01/09 I had received no offer or email (I checked my Spam). So I accepted offers of the back of my chase email (04/09/18), had no reply. 06/09 Received an answerphone message advising I only had until 07/09 to confirm offer! Tried calling ... no answer, tried emailing (numerous times) no reply! Noticed Quick Fix mention "Live chat" I looked for this on their site as a last resort to get an answer / update, but it isn't there! Absolutely shocking service. No idea why they are still managing to trade!