“Pristine” phone ordered June 2018. Phone took ages to arrive and when it did it was far from “Pristine”! Camera didn’t work etc. Phone returned mid July. Quick Fix confirmed receipt of phone and that refund would be processed middle of July. Still waiting for refund on 8th September despite about 10 chasing emails which always get same boring response apologising for delay and saying will ask “Finance Dept” to raise refund ASAP. Still no refund! Now having to raise a disputed with my bank/credit card company as Quick Fix just ignoring me!
6 years ago
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