I was unable to receive my delivery at my home address and therefore tried to change my shipping address with both the courier and Quick Mobile Fix, only to be informed this is not possible 'for security reasons'. This is despite Quick Mobile Fix clearly stating on their website that a shipping address CAN be changed by contacting customer service by telephone or email. I tried several times to contact Quick Mobile Fix by phone, but it rang out each time. Given my frustration at being given a complete run around, I chose to cancel my order. I am still waiting to be contacted about a refund. I would not recommend this company.