Absolute joke of a company with a lack of communication and full of false promises!!!! Sent my iPhone se for recycling which was stated as being processed on the 4th sept. heard absolutely nothing until I emailed them asking what was happening. I was told it can take up to 5-10 working days. Its now the 26th and I'm still none the wiser to whats happening. They have responded by saying they will be in contact shortly but I have no confidence this will happen. Ive tried ringing but they never answer and the online chat is a joke. They are a fraudulent company with numerous reviews of this nature. How they can get away with this is beyond me.