I bought an iPhone 6 in April it stopped working in June so I sent it back. They tried to fix it but said it was a hardware fault and were going to send me a replacement but never did. They don't reply to your emails and on the occasions I have actually managed to get through they fob me off and say it's sorted then nothing happens and I can't get through again. Under the consumer credit act they owe me 149.99 and I am in the process of taking them to the small claims court. I don't want a replacement phone from them just a refund as per my consumer rights.
6 years ago
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