I don’t even want to give a 1 Star.. how this company is still allowed to trade after the amount of negative feedback I’ve read is dispucable. Bought a second hand phone , it’s not working , Took several weeks of emailing to try toubleshooting !! Then had to send back to them, then weeks later asking for passcode, then weeks waiting for it to be fixed, finally get an email to say they fixed it and was being sent with courier for next day deliver !! However the shipping number does not exist , the couriers have no details of my phone, now just emails saying they are chasing this up.. seems funny that a previous customer has just had the same problem , u have contacted Citizens Advice who are dealing wit th this in on my Behalf and am taking it up with the police as they seem to be scamming a lot of people .. Do Not GIve these business, trading standards have said they are going to look into this company further as the amount of complaints and fraud is escalating