Order ID195359 This is the worst company I have ever had to deal with! Ordered a mobile on 4 October, it said the order will be shipped within 10 working days. As this didn't happen within 10 working days, I cancelled the order on 18 October, as I needed the phone for my travel. After a week I received an email that the phone can be shipped now, but if I still would like to carry on with my cancellation, I should inform them. I did answer on the same day, that I would like my cancellation to be carried out and asked for a refund. They ignored my email and send it with their currier anyway and after I insisted on the cacellation they send me an email with their very long return instructions. After my next email, they said they will call the depot and ask them to send the phone back to them. After that I have been sending them emails whitout getting any answer from them. They hold my money and don't even bother to answer my emails. Don't buy anything from Quickmobilefix!