Terrible, DO NOT SPEND YOUR MONEY HERE! Purchased an iphone- reasonable price at £82.99, after 10 working days from the original purchase, the still hadn't arrived. I started to get concerned so I rang the customer service number, no answer, rang again, no answer.... I took ten phone calls before anyone answered the phone. When i finally got to speak to someone they said the item had not been dispatched yet so I demanded a refund. They said the refund should be in my account within 10-14 working days??? Again this sent alarm bells ringing as most retailers normally process it within 3-4 working days. We are now over four weeks since I made the purchase and over 14 working days since the refund was requested and I am yet to receive a refund! I have made several phone calls with no response on either of the phone options- the phone just cuts out! Tried the online chat with limited response. Customer services finally informed me via email that they had changed the payment system which Is why I had not received the refund? They have now asked for my account number and sort code and have promised to refund the £82.99- I am still waiting. I am a business owner and I had ran my company this way, i would not have a business at all. Total con!