Ordered a pristine phone from them... took 2 weeks for the phone to even be dispatched. When I recieved the phone it was marked with scratches and chips out of the sides, spoke to the via live chat to ask what there pristine condition was and was re assured that pristine means not a mark on the phone it’s like new!! Defiantly not what I recieved I’ve tried contact the via phone calls emails and live chat to which I’m getting no where with, all they can say in live chat is they’ll get some one to contact me and they never do!! Emails are being ignored and phone calls get cut off! Completely Useless company!! AVOID ordering anything from these as you won’t get what you ordered and then your stuck with it as they don’t get in contact about the problem (I’ve been waiting over a week for a phone call now) and started the whole complaint process almost 2 weeks ago 😡 they don’t even deserve 1*