!!Do Not Use!! Made an order for a refurbished iPhone on 22/10/2018. The day after I expected delivery I called up and was told they did not have my order in stock and that it could take up to a month to complete. I was not happy with this so requested a refund in mid November, I was told this would take 14 days to process. 14 days went by and no refund so I contacted again and was told they had changed payment provider and needed further details to process my refund and it would take another 14 days. Since then I have been chasing regularly and each time being told my refund will be processed, currently now being told it will be processed on 04/02/2019. This is a joke of a company with no respect of consumer law/ guidelines and horrendous customer service.