Avoid this company Avoid this company if you can, the price was decent for the refurb iPhone I ordered but after the 10 day wait for delivery then being fobbed off for a few more days it was clear they sell phones they do not currently own and source them once they make a sale, in my case they obviously couldn't get one so tried to keep delaying me into keeping my order. I decided to cancel and then they still had the audacity to make me wait the full 14 working days for my refund. I made the order on the 25/11 as a Christmas present which they knew about and I told them I needed the money back asap to use for my sons present but they don't care and keep the money as long as they can get away with. They never answer the phone but do answer emails with generic fob offs. Pay a little extra and use a more reputable company