Still waiting for am refund since 5th dec I had to send my phone back within two weeks of recieving it. Was sent a refund slip and sent it back the next day. All quick mobile fix do is send out repeated emails all the same. then was told due to bank holidays and christmas i cannot recieve my refund until feb 7th..and then i know i will be sent a lot of rubbish emails saying we are sorry to hear this we are looking into this for you...please do not believe this company. Then was told four days ago they are contacting their finance department to get my refund quicker,,Like they are doing me a favour...now i cannot get hold of anyone..funny that.. For anyone else out there..I have contacted watch dog.this company is just taking your money. Today i have contacted my bank also..as i have reported how bad this company is. I DO HOPE THIS HELPS ANYONE ELSE WHO HAS USED THESE POEPLE. ID203620