AVOID THIS COMPANY
Ordered an IPad in Dec for Christmas, due to this taking so long cancelled and requested my money to be refunded. Two emails were sent confirming this, yet I still received a faulty IPAD.
Returned the iPad thankfully recorded, week went by and nothing. Contacted them yet again to be told they hadn’t received it. Luckily I had proof and a signature. They then changed their story and said there was a backlog and I would receive the refund within 39 days. To date still no refund!
Had emails saying they had changed payment card provider and to email my bank details for the refund. Still no refund by promises date. Story changed again and was told this email was sent in error and if I’m not happy to wait do a charge back. Over 3 months and these THIEVES still have my money.
If you too are a victim of this disgraceful company I recommed doing what I have done.
1. Do a chargeback through your bank
2 Report this company with all your email evidence as I have to trading standards.
6 years ago
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