Not even worthy of one star! Ordered a Grade A refurbished phone - delivered with a faulty home button so sent straight back for repair. It took over a month to repair and send back to me but had another significant fault of not being able to connect to a network despite being unlocked. Was told to send it back again for them to repair again. Over two months from placing the original order I have been without a working phone. I requested a refund but they refused as it was outside their 14 day refund policy - even though they had it during this time! AVOID!