I usually check out companies reputations prior to ordering, and wish I'd done so for this one, unfortunately I placed an order purely based on price. I ordered a refurbished iPhone 8. I ordered on the Sunday and then as with all orders was told on Monday it would be (up to) 7 working days. On the 6th working day they sent me an email stating that there was a hold up in their quality control department, and the next anticipated date was 16 days time. Oh dear....I immediately cancelled the order. My firm belief is that they are possibly advertising goods that they don't actually own and are awaiting someone selling the necessary model. I do not believe that it takes the best part of a month to obtain and "QA check" a mobile. Quick they are not. (Incidentally, I went to a more well known firm and purchased a refurbished handset, which was only 30 pounds more, "pristine" condition, and came with box and cables" - this came the day after ordering)