My son ordered a £388 Iphone on the 5/7/19 which should have been dispatched by 16/7/19......but nothing! My son made contact and once again was told a phone would be dispatched in 14 working days but he decided this was not good enough and asked for a refund. Three emails later and being told every time this would be referred to their financial department and we will hear back in 24 hrs still no refund! Today I have contacted fraud action and made a complaint. It is impossible to make contact via their phone number as the wait is always 30+ long. Please people read these reviews before thinking about buying from this company! We certainly would NEVER consider using them again! Diabolical customer service