ID242805 ordered 17th July, cancelled and refund authorized on 19th July. We have still not received our refund (22 Aug). We have been assured of a refund but still it has not been processed. We are blocked from the Facebook "Quick Mobile Fix Official Support & Queries" group. Have now had to escalate to a section 75 claim through the bank. Trading standards also updated due to breach of distance selling regulations and failure to refund within 14 days.
6 years ago
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