I ordered this phone on the site (it being over £350 or $426 U.S) and the had emailed me 6 days after, the day it was supposed to arrive, telling me that they can’t ship it because it might be “fraud”. I emailed different people and we worked through it and we decided that a refund would be the best. They told me within 14 business days I would get it and that was 3 weeks ago. I’ve been trying to email and call them but every time I get no answer. Because you didn’t refund someone back, doesn’t mean you ignore me. Their management skills in this aspect is really poor and I DO NOT RECOMMEND. DO NOT BUY