Atrocious. Unbelievably awful. This is a warning I wish I had read before I dealt with this company. They will take your money, refuse to reply and then will not comply with any formal request for a refund. I ordered an emergency phone which simply did not arrive. Every email I wrote demanding it be sent to me was responded to with a half-a*s variation of the same excuse. Fabricated, of course, because I realise now I paid for a phone that simply does not exist. I am currently in the process of kicking up as big a fuss as I can to get my money back. I've even started a legal process. I feel totally scammed, completely stupid and more than anything, super angry. Don't touch this company. My time, money and energy have been utterly wasted on fighting them over these past weeks.