I had massive problems with this company. Bought phone in October 2019 and waited weeks for delivery, phone lasted 1 week and developed 2 faults, returned on 25th October. Took them a month to diagnose phone couldn't be repaired, replacement arrived today 17/12/19, 3 months to get a working phone, I wonder how long this one will last. If it develops a fault they will be given time to sort it, after that it will be the small claims court to recover my money plus expenses, will cost them a packet. I would not buy from them again, can only be a matter of time untill thay go to the wall