DO NOT use this company. They sent me a faulty device and once requested a refund they have not processed it one month later. I still do not have a working device and I also do not have a working phone as they promise. Very bad customer service. No response via email. Just an odd email to tell me to keep waiting. 23/1/2020 Very disappointed and my son still does not have a phone. I trusted the good reviews they have - do not trust the good reviews. I do not see how anyone is getting quick responses as I’ve emailed a number of times and each time they do not respond or there is a delayed response. Good luck if you decide to use this company and be prepared to be ripped off!