BEWARE OF THIS COMPANY I purchased a iphone xs max was told they had delay in quality control waited 7 days like they said, i contacted then to be told sry delay again wait next week waited again a week and contacted again was told 100% i will get this phone in my possesion the following week at present its 04/02/20 during this time my dealings with them have mostly been on there live chat where i have been told numerous times do i want to cancel which also takes 14 days for refund on top of all the wait already i spoke to a manager last week who phoned me and basically put the nail in the coffin telling me i will recieve my phone on 05/02/20 well after asking for confirmation this is still the case in live chat i was told again next week i went beserk and they basically cancelled the order and have told me i will get refund in 7 days well no more waiting i will guarantee my refund by simply doing chargeback with my bank this company just lies everything is snail pace all the problems they are facing become ur problem u be patient becuase you want the goods and they take the mickey i feel i need to let people know my experience everywhere i can so people avoid this company i will goto action fraud i will go on every review site i can find and tell the truth i will speak to my lawyer i will speak to the financial ombudsman i want to hurt tere bsuiness now its a vendetta