I bought a used Apple iPhone X - Space Grey - (64GB) - Unlocked - Good Condition for £347.99 on 22/01/2020. I got an email confirmation about the order on the same day and their website mentioned that they will send the product in 7 working days. I didn't get any phone in the 7 days. I contacted them and they said initially they will send in 7 days. When I contacted after 7 days, they started telling 7-10 days. But their website clearly mentioned 7 working days. So I requested for refund as their website says that if an order is not shipped and customers can ask for a refund . They emailed on Feb 3rd saying that they will refund the money in 14 days. I contacted them on Feb 20 and they replied today saying that they will refund only on March 3, 2020. Now I checked many review sites and found that they are scamming people by telling different dates. Now if I wait for March 3, 2020, they may say another date and so on /Or they may say refund is already processed and you will get in 14 days etc.