Order ID292872. I ordered an iphone from QMF in early April the delivery time frame came and went. Nobody notified me of a delay, and when I emailed them, I got a pre written reply to say delivery would be the following week, and had the exact same email the week after. I realised at this point something was seriously wrong. I wrote an official letter to cancel the order, they have accepted this in writing, and offered refund within a time frame of almost 1 month?! This should be within 14 days not even 14 working days. I don't believe they will refund the money, from posts from other customers in my position so I'm going through the bank, so i don't to have anything to do with them