Do not order from this company if you ever want a refund. I ordered a phone at the beginning of March which I had to cancel as their delivery times were too long for my daughters birthday. They said they would give me a refund by the 8th May!! More than 50 days after I cancelled the order. Guess what? 8th May has come and gone and no refund. I have now contacted my credit card supplier to let them fight it out. I believe the company is breach of it sales rights and will use any excuse not to pay a refund. Most of the positive reviews will probably be from staff. Read the negative ones first, then shop elsewhere.