Take them to court They don't like that.
Pay £25.00 small claims court .
Fill in a form, register a claim against them and get your money back.
I did and won
It will cost you £25 , you could claim that back as well but they are so crafty they refunded my money just before the deadline so not having to pay me the £25 court fees.
Try it
Avoid the stomach ache and wasted breath. I did and it worked
4 years ago
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