I am just gutted, I had a £50 loan in the past with no problems, it was repaid on time etc etc, I applied for a £50 loan today which i will be able to repay in full in 3 days time.... and because i was honest about my change in job etc they wanted my latest bank statement or payslip?? i earn more now than then.. for sure, yet a simple bit of honesty stopped the loan being accepted.. i couldve said nothing at all about any change of circumstances, but i didnt.. so thats very muchly disapointing from QuickQuid.. nothing gonna be quick about it if u have to send things in??!! i dont understand the problem.. i earn more money now than before yet its on the 2nd loan you ask me to send things in??!! Shouldnt that have happened the first time if any.. there was no hassle in repayment of the last loan.... GRRRRRRR. Raging. However on the other hand i used live chat to see why it still said being processed, and although obviously he was the barer of bad news.. hhis customer communication skills were faultless. He was called Randall, and i was very happy with the live chat although obviously not the outcome of it, but its always good to get someone you feel actually wants to be able to help, thats what you call great customer service skill, so thanks Randall for your help, but QuickQuid.... you really really really let me down..