i do not like the way you have set up the payment plan now. i like to use your company as it was easy to do. but now i dont get the option of short term loan in one payment, you now trying to get us to do loans over 11 months. this is only going to get people in to more debt and trouble but pushing up your profits. if this stays way it is i will no longer use your company and go to one of your rivals. ive used your service for a long time now and would class myself as a loyal customer. please go back to way it used to be and think of your customers and not just your profits thank you craig craig.bassett7@googlemail.com if you like to reply to my statement