Lee
I wanted a small greenhouse for my backyard that was portable and could be assembled and taken down with ease to protect my new garden project from “critters “. After reading many reviews, I decided on the Quictent model GM1302. We had no problems putting it together which took about an hour. Directions were easy to follow and we staked it into the ground. 2 days later we had an all night heavy rain followed by a very windy day and I looked out to find that one side of the structure had been uprooted and it had blown over and collapsed on its side. Several of the metal poles and corner connectors were either bent or broken. As here in Florida, our ground is so sandy, the small metal stakes provided were not enough to keep the structure secured to the ground. I attempted to contact Quictent for replacement parts via phone, but could not reach anyone. After 2 days, I sent an email asking for replacement parts and received an email back the following day. Green from Quictent was very helpful and I received all needed parts cia mail about 7 days later, free of charge. We were able to get our greenhouse back up and this time around, we have secured all corners with latched straps in both directions using longer screw in type stakes. This seems to have done the trick as the greenhouse has weathered a few more rainy and windy days without problems. Even though we had the initial problems, I still give this product and company 5 stars as it is exactly what I wanted for the convenience and price and for the company that responded as they did with excellent customer service. Just be prepared ahead of time for extra purchases of stakes and securing rope that will need to be added. Would be nice to see the kit upgraded to include these items in the future.
3 years ago
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Quictent has a 4.6 average rating from 730 reviews

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