Anonymous
Everything. I ordered an oven shelf online (on a not good customer unfriendly site that needs updating) knowing I’d be waiting 6-8 weeks for it because it was the right shelf and had to be ordered in. I then got a call from a woman who decided that that part wasn’t what I needed, even though I spent hours researching and ringing BEKO to get the right part number - she decided what I needed was a different shelf, with a different code that they happened to have in stock and could send now. I was wary but figured she knew what she was talking about (being helpful and giving me a very small discount). I still had to pay pricey shipping. Turned out when the part arrived a few days later - it was OF COURSE the wrong shelf like I knew it would be. She decided to send me that one cause it happened to be in stock despite the fact it was the wrong one. She just didn’t want the hassle of ordering it in and having the order hanging over her head for 8weeks. I then had to package it up and send it back at my own expense. The whole thing ended up costing me money. Waste of time, money and I won’t be using Quinnspares again.
6 years ago
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Quinnspares has a 4.9 average rating from 1,622 reviews

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