I received a horrifically damaged sink with missing components almost 4 weeks after ordering. It was not made clear that I would be hit by an additional £125 import duties/taxes as the site appears to be British. Quirumed DO NOT take phone calls (no wonder!!!), DO NOT respond to emails and so far have refused to return my money despite me being over £700 out of pocket. I am a full time student and start-up business and am genuinely shocked by their lack of customer service. I cannot afford this. Thank goodness I paid with Visa Debit and used PayPal as Quirumed has no intention of giving my money back. I have now escalated my claim with PayPal who have been excellent. Read the poor reviews on here carefully before buying.