If I could leave 0 stars I would. Ordered Asus flip book chromebook on 9th Oct for sons 21st birthday. Received email on 10th notifying me that it had been dispatched via DHL on 10th Oct, tracking number provided. So far so good. No sign of item so check tracker and it shows delayed. So I contact DHL, they state item has never been picked up. Contact Quzo who tell me it has been and they have contacted DHL who will search warehouse and interview driver who collected item and get back to me. They never did. I contact DHL on 14th Oct and they remain adamant that this was never picked up, there are no notes on the tracking number and no calls have been added from seller Quzo...why would they lie? So tried contacting Quzo again on 14th Oct...woman who took call asked me to hold and she would check and after a minute call terminates. I tried calling back, same again, caller hangs up, tried again, goes to voicemail, tried again, on hold, no one answers, hang up after 6 minutes. Emails sent, no response... I would take your business elsewhere, their reliability is questionable