"All products have a 30 day money back guarantee (some 90 days) with no quibble and a second to none customer service. You can try anything from food, mascaras to clothes and electrical goods and if you're not happy you simply send it back. They sell premium brands and have the best deals around. I've been shopping with them for over 20 years and have only ever sent back one item,meaning the descriptions by presenters are honest and accurate. I cannot fault QVC."