Unbelievable. I'm normally a very patient person but in this day and age of respectable customer service, this company is living in the dark ages. Called multiple times not able to get through and having to leave a callback # only to get a callback saying "Due to technical difficulties please call us back" and then they hang up before you can get a word in??? And the one time i actually got through to a live person, they just quickly repeated the same message and hung up immediately! And this is supposed to be a multi-national company. LOL. Give me a break and spend some money on proper customer service. Products are decent but a sprinkler head housing inexplicably cracked so just looking to do a simple warranty claim. I'd give this company zero stars if I could.