Their online store is terrible. Does not offer you a receipt, or order summary when order submitted. You are supposed to receive an email receipt, but I never got one. I'm told I did not get an email receipt because some of the product I ordered had to be back order, but that is no excuse for not sending a receipt. Also, I would have never order the product, if the website had told be the product would have to be back ordered. Received some of the product, but no receipt came with shipped product. They sent a tiny product that could have been sent in a small padded envelope in a large box. This amateurish way of conducting business has turned me off the brand.