The dresses arrived on time and neatly packaged. I didn't need to steam or fluff them, which was a so nice! We ordered 2 TuTu DuMonde dresses, one in size 6/7 and the other size 2/3. The size 2/3 was perfect and fit as expected. The quality was so nice and the wear/tear was minimal - honestly the dress could have passed for brand new. The size 6/7 however was ill fitting and fairly worn. My daughter is tall so naturally I expected the dress may be a little short, however it barely covered her rear. When I held up the dress next to the size 2/3 it was the exact same length overall - I checked the size tag several times because it just didn't seem right, but it was. We were using the dresses for photos so the photographer was able to disguise the shortness, however, if I would never be able to let her wear the dress in public. Also, the straps were worn looking as was the silky bow that ties in front - it appeared that it had been laundered to often or used extensively. Overall I was very pleased with the service and excited about how our photos have turned out. If I was ordering the dresses for an event I would have been more disappointed, but luckily we were able to make it work.