Jennifer G
10 days after I returned the dress RC claimed I damaged the dress beyond repair and charged an additional $200 to my debit card. I do not believe we caused the damage, nor did I look 'beyond' repair in the images she sent of a few small marks that appeared untreated...due to the way they were showing on the tulle. RC refused to send me the damaged dress that I had now paid over $250 for, or allow me a chance to attempt to clean it. In my view, they stole either $200 or a dress from me. Beware the contract leaves open the option for them to charge pretty much any amount they please after the fact. WELL after the fact. 200% of a phantom 'market value'. I suppose I should just be hopeful they don't decide to drop another $200 charge on me next week. I will be following up on this matter, as it is obviously wildly unacceptable.
6 years ago
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Rainey's Closet has a 4.8 average rating from 713 reviews

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