I called several times and no one ever called back. When I received my juices I was super excited. All of the juices I have defrosted so far are packed with bits of sediment ALOT more than I am accustomed to from other companies. On the third day of taking my juices to work the juice bag I bought from the company ripped open and I can not use it anymore. The bag can hold up to 6 juices, 5 were in it at the time. There is so much sediment in these juices that the amount of fiber I am consuming is effecting the level of benifit I can get from this cleanse. I spend most of my check purchasing ALOT of your product in hope that I would be able to relax my system but I'm not sure how I feel anymore. I choke from all the sediment in each juice.