I've ordered juices in the past and had excellent experience and loved them. This last time I ordered the skinny elixir and had a horrible experience. I received all greens which I NEVER ordered all greens. I had the email and image of the link from the email to show what I ordered yet I was given the go around which was frustrating. Finally I was shipped the berry drinks after a not so kind customer service interaction back and forth. Sigh :( I was surprised it wasn't handled better, but from the very first word back it was negative starting with "unfortunately". Now I have the drinks and they taste horrible and I feel like I paid for water with some coloring in them, so I hope they work a miracle here cuz they are very hard to choke down and we juice all the time. All in all, this was not a good experience, but if the product works, then I'll get past the customer service and shipping issues.