Raw Generation's customer service is enough to want to give a 5 star review. However, the quality, flavor, and effectiveness of the juices makes it necessary. I ordered over a holiday break and forgot about a vacation I was taking shortly after. I emailed customer service and got an immediate response regarding my shipping. Alison was able to get my juices the day before I left for holiday so I could freeze them and not waste money. I ordered the protein juices and maintained my workouts of 3+ mile runs and body-weight strength exercises. I felt rejuvenated after the juices and completely ready to continue with a clean dieting. The 3-day protein package was the perfect kickstart to my goals.