I purchased product in December. I have it time due to holidays. A week later after the 1st still nothing. I sent an email asking for an update and did not receive a response. I sent another email no response. I stated in going on a trip and wanted to make sure the product had a shipping status. No response. Finally got a shipping number but it's only for the label. The email states it will be delivered in 24 hours. This was as of Monday it's Wednesday and it has not shipped out or has been received by fedex. Sent another email, sure I will not get a email back. Disappointed, feels like a horrible scam.