I did my research prior to purchasing the Raw Generation Skinny Cleanse. I saw poor reviews regarding customer service and mixed reviews regarding the juices. However I was crossing my fingers and hoping for a good result. I submitted my order and emailed to notify when I wanted to receive my juices, I got a quick email response during regular business hours. I was notified when my package was sent and it arrived quickly. The juices were fairly tasty. Overall, I will say I had a good experience with Raw Generation. I appreciate the pamphlet provided regarding modifying a cleanse however I wish there was a bit more information on how to ease back into food once done with the cleanse. I also liked the labels as it was a bit encouraging to keep with the juice cleanse during rough moments.