Please refer to your records of my previous emails and the one voice message I left indicating I was frustrated. I received one final RUDE email from customer support Amanda which tipped me to post my frustration to social media. As a result I posted the below message to my Facebook account which explains why. If someone from management would like to talk to me in person, I would be happy to discuss further. May 9, 2018 "Tis true.....Sometimes you have to do it .... you have to RESPECTFULLY tell a person or a business "I'm leaving" or a/k/a "go f*ck yourself.” and be GOOD WITH IT. In this case, I told Raw Generation Juice Company I will be taking my business elsewhere. In my scenario, it was ultimately due to a lack of proactive communication on shipping delays which negatively impacted meal planning and Sean's travel schedule, miscommunication due to Raw Generation's lack of product itemization on the confirmation email, and a rude email from a customer service rep named Amanda (see her email below) telling me she "would have" refunded me $20 for my inconvenience on a $149 order IF I had not decided to tell her I was taking my business elsewhere for their lack of professional standards. Since she "OFFERS" the refund AFTER I indicate my TOTAL FRUSTRATION, and does not attempt to apologize, I guess the dig is supposed to be a slap on my hand. To bad for Raw Generation...... I don't think this rep realizes that the measly $20 credit does not account for the multiple future purchases of $149 they will no longer receive. Nor does she realize that there are other raw juice companies out there that I have YET to try. Nor does she realize that I DON'T NEED TO PURCHASE JUICE. I mean seriously .... it's ONLY juice.So THANK YOU Raw Generation for allowing me to express myself!!! HA HA HA HA HA Feels GOOD!!!! "