Everything about this cleanse was 10x better than expected! My order arrived right on schedule and all of the juice was completely frozen upon delivery. When I opened my package, there was a printed cleanse guide which was useful as well as contact information if I had any questions, concerns, or problems (not that I did, but I appreciated the gesture)! This was my first juice cleanse so I was a little skeptical about how I would handle the taste of some of the juices and whether or not I would be able to handle 3 days of just juice. I am happy to say that all of the juices were yummy! They left me satisfied and I did not really suffer from negative symptoms, aside from a small headache one day. While I did not do this cleanse specifically for weight loss, I did track my weight and lost 5lbs over 3 days. Although I do not think I will be doing another cleanse for many more months, I do anticipate buying more juices to use as a meal replacement or snack. I look forward to purchasing more juices in the future from this company!!