A word of caution to anyone ordering things from Razer. Avoid it. There is a reason their reputation is terrible on the BBB page. Ordered a chair and head pillow from them. After multiple conversations with their customer service reps, and being told each time that I would get an answer in 2-3 business days. They just up and cancelled my order because "our fulfillment was not able to ship or fulfil the order." Instead of them being honest with me the first couple times I tried to find out what was going on, they lied to me, strung me along, got my hopes up, then trashed them all in one go. As a medically retired US Army veteran who deals with back pain, I need a comfortable chair that helps with it. The chair I currently have is getting old and I decided, in my incredible wisdom, that I would trust Razer and spend a little extra money on what I was told was a good chair option. I have 0 faith in the company or its lying customer service representatives at this point. Apparently if you aren't a big name streamer or product reviewer they could care less about you. When I order something I expect to receive what I ordered, not suddenly be told that it can't be fulfilled after a month of no updates whatsoever. If it wasn't in stock, your website should have told me that to start with. If it was on backorder then you should have told me that. I even ignored the fact that the same chair I ordered suddenly went on sale this week after I've been waiting for a month.
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