It’s not easy admitting when you’ve been taken advantage of, especially on a platform you once trusted. I spent weeks trying to resolve things on my own, but the lack of answers and constant runaround left me hopeless. A colleague suggested I contact Mrs. Napua Francesca and her team, and I’m so glad I followed through. From day one, they were compassionate, responsive, and incredibly professional. They walked me through what to expect, helped me collect the necessary documentation, and dealt directly with the platform in a way that finally got results. It was a process, yes — but never once did I feel ignored or unimportant. I felt supported the entire time. The resolution they secured wasn’t just financial, but emotional too. I got closure. If you’ve tried everything and feel like giving up, please know there are people out there like Mrs. Francesca and her team who will fight for you. I can’t thank them enough.