Easy to navigate site, received my package ($1400 smart trainer) faster than I expected. $50 delivery charge was reasonable but when I tried to add the $50 NEO mat the delivery charge jumped to $250. The person on the phone couldn’t offer much of an explanation and no help so I had to source the mat elsewhere. Also I was charged $130 as a brokerage fee to get my item into Canada. Although Recovery shouldn’t be responsible for that fee I believe they should make it more clear that orders delivered to Canada will be charged this brokerage fee. To be clear this isn’t a duty charge. I was also charged $230 in sales tax ( which I expected) at the border so I suggest that Canadians that use this site should be aware of the significant additional cost when comparing prices.