I cancelled my order (cable machine) and was told that it was fine because the order was showing as “unfilled” on their system. A few hours later, I get a tracking order that it was shipped (surprise, surprise). I call to tell them I cancelled it prior to this shipment so I didn’t want to be responsible for shipping this item back. They said it was fine and they’ll take care of it. They kept saying they would return my call, but I was the one always reaching out. The item arrived at my house yesterday. Today, they send me an email stating that they never cancelled my order since it had been shipped. They never refunded my credit card, and now they’re also telling that I need to pay for this to be shipped back. Shady business practices. Do not buy anything from them.